At Tukuan we want our customers to keep their versatile wrap overskirts for as long as possible, which is basic for our eco-responsible vision. Our product is designed to withstand a lot of handling. However, in the unlikely event that there is a problem, we have implemented a three year warranty on our snaps.
We want every customer to be able to enjoy their TUKUAN skirt season after season.
We offer you three ways to use this guarantee:
1- You can return the skirt directly to our office at the following address ( the shipping cost will be refunded after reception of the package with a proof of payment from Canada Post that you can send via our email to firstname.lastname@example.org )
Service Center * Return and Repair
465 rue de Port-Royal Ouest suite 200, Montréal, Qc H3L 2C2, CANADA
We will take care of the repair and return it to you at home.
2- You can proceed with the repair of the buttons at a qualified professional and send us the invoice for a refund of the repair which will be done via the payment method used at the time of your purchase.
3- You can bring the skirt to one of our point of sales. We will notify you when the skirt is ready for pick up.
For each of these 3 options, you will have to fill out a coupon to let us know about the problem so that we can assist you in the best possible way.